At viphh, your privacy matters as much as your next big win. This Privacy Policy explains exactly how we collect, use, store, and protect your personal information on our platform.
Six core principles that guide how viphh handles every piece of your personal data.
Every connection to viphh is protected by industry-standard 256-bit SSL encryption. Your login credentials, payment details, and personal information are transmitted securely at all times.
viphh will never sell your personal data to third-party marketers. Your information is used solely to operate your account, process transactions, and improve your experience on the platform.
We only collect the personal data that is strictly necessary to provide our services, comply with Philippine regulations, and keep your account secure. Nothing more, nothing less.
You have the right to access, review, and correct any personal data viphh holds about you at any time. Simply contact our support team via live chat and we will assist you promptly.
Subject to our legal and regulatory obligations, you may request the deletion of your personal data from viphh's systems. We will process such requests within 30 days of receipt.
viphh processes all personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and all applicable implementing rules and regulations.
Summary: This Privacy Policy ("Policy") describes how viphh ("viphh," "we," "us," "our") collects, uses, stores, and protects the personal information of users ("you," "your," "Player") who access or use the viphh platform at viphh.app. By registering for a viphh account or using our services, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
viphh is the Philippines' trusted online casino and sports betting platform, serving over 850,000 Filipino players from Manila, Cebu, Davao, Quezon City, Makati, and across the archipelago. We are committed to protecting the privacy and security of every player who chooses to register and play on our platform.
This Policy applies to all personal data collected through the viphh website, mobile-optimised platform, customer support channels, and any other services operated by viphh. It should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
viphh processes personal data in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations issued by the National Privacy Commission (NPC).
When you create a viphh account, we collect the following information:
To comply with anti-money laundering (AML) regulations and to verify your identity, viphh may collect:
When you make deposits or request withdrawals, we collect:
viphh does not store full bank account numbers or card numbers on our servers. Payment processing is handled by certified payment service providers using tokenisation and encryption.
We collect data related to your activity on the viphh platform, including:
When you access viphh, we automatically collect certain technical information:
| Data Category | Examples | Purpose |
|---|---|---|
| Registration Data | Name, email, mobile, DOB | Account creation & verification |
| KYC Data | Government ID, selfie | Identity verification & AML compliance |
| Financial Data | GCash number, bank details | Deposits, withdrawals & fraud prevention |
| Gaming Activity | Bets, sessions, game history | Service delivery & responsible gaming |
| Technical Data | IP address, device info | Security, analytics & platform optimisation |
viphh collects personal data through the following means:
viphh uses your personal data for the following purposes:
viphh processes your personal data on the following legal bases under the Data Privacy Act of 2012:
viphh may share your personal data with trusted third-party service providers who assist us in operating the platform, including payment processors, identity verification providers, cloud hosting providers, and customer support software providers. All service providers are contractually bound to process your data only on viphh's instructions and in accordance with applicable data protection laws.
viphh may disclose your personal data to Philippine regulatory authorities (including PAGCOR and the Anti-Money Laundering Council), law enforcement agencies, and courts where required by law or where viphh reasonably believes disclosure is necessary to prevent fraud, money laun dering, or other illegal activity.
In the event of a merger, acquisition, or sale of all or part of viphh's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
viphh will never sell, rent, or trade your personal data to third-party marketers or data brokers. Your information is not a commodity — it is a responsibility we take seriously for every Filipino player on our platform.
Note: When viphh shares data with payment processors such as GCash or BDO, only the minimum information necessary to complete your transaction is disclosed. viphh does not share your gaming history or account balance with payment providers.
Cookies are small text files placed on your device when you visit the viphh platform. They help us recognise your browser, remember your preferences, keep your session secure, and understand how players use our site so we can keep improving it.
You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the viphh platform. Instructions for managing cookies are available in the help section of your browser. Withdrawing consent for marketing cookies will not affect your ability to use any viphh service.
viphh retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specifically:
When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, viphh will securely delete or anonymise it.
viphh implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, viphh will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.
Your Role in Security: While viphh takes every reasonable step to protect your data, you also play an important part. Use a strong, unique password for your viphh account, never share your login credentials with anyone, and contact our support team immediately if you suspect unauthorised access to your account.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by viphh:
To exercise any of these rights, please contact the viphh Data Privacy Officer via the 24/7 live chat on the platform or by email at [email protected]. viphh will respond to all data privacy requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, and you will be notified accordingly.
The viphh platform is strictly intended for adults aged 21 years and older, in accordance with Philippine regulations governing online casino-style gaming. viphh does not knowingly collect personal data from individuals under the age of 21. If viphh becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended, the data will be deleted, and any associated funds will be forfeited.
If you are a parent or guardian and believe that a minor has registered on viphh, please contact our support team immediately via live chat so we can take prompt action.
The viphh platform may contain links to third-party websites or services for informational purposes. viphh is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to data collected by viphh through the viphh platform.
viphh reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, viphh will notify registered players via email or a prominent notice on the platform prior to the changes taking effect. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.
Your continued use of the viphh platform following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree with the revised Policy, you must cease using the platform and may request account closure by contacting our support team.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way viphh handles your personal data, please reach out to us through any of the following channels:
For formal data privacy complaints or requests to exercise your rights under the Data Privacy Act of 2012, please address your written request to the viphh Data Privacy Officer via the email address above. viphh is committed to resolving all privacy-related concerns promptly and transparently.
If you are not satisfied with viphh's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.
Play with confidence knowing that viphh protects your personal information with bank-grade security. Join over 850,000 Filipino players enjoying fast GCash payouts and 1,200+ games. Must be 21 or older to play.
Must be 21 years or older to register. Please play responsibly.